fbpx

FAQs, stores, public transport & co.

#DORFCHALETSKAPRUN

Check-in & check-out

Arriving in the Dorfchalets

Our office is located directly next to the parking lots in front of the Dorfchalets Kaprun.

  • Check-in daily from 1 pm to 9 pm
  • please let us know your approximate arrival time in advance, preferably by WhatsApp to +43 664 55 62 400
  • Check-in outside the regular times is possible, please let us know in good time

Payment methods

  • we accept advance payments by bank transfer
  • Cashless: EC card, Maestro, VISA & Mastercard
  • Cash

Time to say goodbye

(but only until the next time)

Even the best vacation comes to an end at some point.

  • Please include the waste. Dispose of all food leftovers from the chalets
  • Put the dirty dishes in the dishwasher, insert the tab & switch on
  • return the Tauern SPA cards to us
  • latest check-out is until 10 am, please let us know the day before when you plan to leave

Deposit, security deposit & cancellation

  • To confirm your reservation , we ask you to pay a deposit of 25% of the total price.
  • a deposit of € 100 must be paid on site. Of course you will get your deposit back before departure if everything is in order.
FAQs

Popular questions & our answers

Everything you need to know before, during & after your vacation.

When booking, a deposit of 25% of the total price is requested by bank transfer or credit card within 7 days. You can pay the remaining amount directly on site on arrival in cash or by credit card.
ACCOUNT DATA
Account holder: Andreas and Nina Goschler
BIC: VBOEATWWSALIBAN: AT19 4501 0101 0000 5080

Check-in: possible from 13:00 to 21:00. We ask you to inform us briefly about your planned arrival time, preferably with a short WhatsApp message to +43 664 5562 400

Check-out: The chalets/apartments must be returned by 10:00 a.m. at the latest on the day of departure

  • fresh bread rolls daily from 6:00 a.m.
  • until 20:00 the evening before simply
    order online
  • pick up in the bread box directly in front of your chalet
  • supplied by our local bakery Katschner Brot & mehr

Dogs are welcome here. There is a one-off pet cleaning fee of € 75.00.

We take the liberty of accepting a deposit of € 100 in cash or by credit card reservation on arrival. The deposit will be returned to our guests immediately after successful handover of the chalet / apartment at check-out.

  • experience the best excursion destinations in the region FREE OF CHARGE
  • Mountain railroads, high mountain reservoirs, lidos, boat trips, Sigmund Thun Gorge & much more
  • valid from May 15 to October 31
  • included in your stay in the Dorfchalets Kaprun

Your booking can be canceled or rebooked free of charge up to 30 days before the date of arrival.
Cancellations from 30 days before arrival, no-show or if you leave before the planned departure date, 100% of the total price must be paid.

You will receive the Tauern Spa Best Friends card directly at check-in or it will be waiting for you in your chalet/apartment. This is free of charge and you can use it to visit the Tauern Spa as often as you like during your stay with us.

Zell am See-Kaprun APP

Enjoy & App Dive

Get your digital route planner, which will take you to your next desired destination by public transport, car, bike or on foot. Stay informed about current opening times, weather conditions and all the must-see sights, sports facilities and restaurants.

Many many advantages

  • the whole region in one app
  • Wallet with digital guest card
  • Adventure planner & vacation companion
  • Restaurant guide
  • Weather, lake temperature & opening hours
  • Digital mobility card
  • and so much more

Groceries, pharmacies,bakeries& Co.

From the Dorfchalets Kaprun you can easily reach the most important stores such as the Neumair department store, the local pharmacy & our local bakery Katschner Brot & mehr on foot.

Other retailers such as Billa & Spar can be reached by car in just a few minutes.

You are currently viewing a placeholder content from Google Maps. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information

You are currently viewing a placeholder content from Google Maps. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information

You are currently viewing a placeholder content from Google Maps. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information

You are currently viewing a placeholder content from Google Maps. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information
Mobility

From A to B by public transport

Public transportation

By bus & train free of charge through the Pinzgau from mid-May to the end of October. How? Quite simply, the summer card is also the mobility card and with it you can explore the region for free during your stay with us. 

Ski bus

Car-free on the slopes, because if you set off too late, you park right at the back. That's why we recommend you simply take the free ski bus . The Häuslhof bus stop is only 200 m away

Your inclusive services

All-round carefree vacation

A vacation in the #DorfchaletsKaprun also means that you can enjoy many inclusive services.